How do I pay for my order?

Once the wheel / tire package has been selected, a link will be provided by e-mail to check out through PayPal. By using a third party service like PayPal, your credit card information will be 100% safe. Likewise, PayPal comes with built in buyer protection. (You won’t need it, it’s just nice to know that it’s there.)

You are not required to sign up for a PayPal account to checkout.  PayPal allows non-members the ability to checkout with a credit card just like you would at any other e-commerce store.

How do I know you’re legit?

Fair question. You’re probably used to seeing shopping carts and product images – so the Mr. Wheel Deal business model seems a bit odd. You never can be too careful, so here’s three ways you know you’re dealing with a professional, established business.

1) PayPal History – Did you know that you can actually look up the reputation of the PayPal account that takes our payments. Once you’re logged into PayPal, go to “send money” and enter our e-mail address ([email protected]). Click continue and it will show our account and the number of verified buyer transactions. You can click that to see even more information. (Note: You don’t actually have to send any money to see this information)

Another way to see the info is to click this link: See SD Wheel Corp seller reputation (Note: this only works if you’re logged into your PayPal account. If you’re not, it will take you to the homepage.)

2) Reviews from previous customers - The web is full of positive Mr. Wheel Deal reviews! You can check out some of the links to various automotive forums that our customers have posted in (like this one). You can find these links on the right hand side of the page, on the Customer Pictures page, or, heck, just do a Google search! We also have a number of  solid reviews on our Google Maps listing. Finally – our Facebook page has hundreds of fans and if you scroll though the wall you’ll see positive comments from wheel enthusiasts that were very happy with their Mr. Wheel Deal experience.

3) Stop by in person – This isn’t practical for everyone, but if you’re near the suburbs of Chicago – feel free to pick up your order in person at our warehouse. Our address is on the About page.

What about sales tax?

A 7.75% sales tax will apply to shipment addresses within IL and local pickups. All other other states are tax free.

What is your return policy?

Mr. Wheel Deal offers full refunds, less shipping, on wheels returned in the condition in which they were received (unmounted, brand new, factory boxes). All refunded items must be approved prior to being returned. Please contact [email protected] for a return authorization. Refunds must be requested within 30 days of original receipt of merchandise. Once approved, all items must be returned within 14 days. Money will be refunded in the same manner in which original payment was made. Once product is returned, please allow 14 days for receipt of funds.

What is the Fitment Guarantee?

As part of our standard quote process, Mr. Wheel Deal will verify that the requested wheels and/or tires fit your vehicle. If the wheels and/or tires do not fit, Mr. Wheel Deal will make it right at no cost to you.

There’s no small print – but there are some things to keep in mind:

• You must provide the correct make, model (and version if applicable), and year information about the vehicle as well as any relevant aftermarket enhancements.

• Should the wheels and/or tires we ship not fit your vehicle, we’ll pay to have them shipped back and will either ship you the correct fitment or refund your purchase amount in full.

• You are responsible for test fitting wheels before having tires mounted. Once tires have been mounted, we are unable to take them back even if there is a fitment problem. For package purchases, you are responsible for test fitting before driving on the wheels. Tires with mileage on them cannot be returned.

• Any tire size larger than the overall factory height, unless recommend by Mr. Wheel Deal, is not guaranteed to fit. We cannot guarantee fitment on custom drilled wheels, but should the manufacturer make a mistake – we’ll help broker a solution. Some vehicles or applications may not apply. In those cases we’ll tell you before you purchase.

What if I found a lower price than you quoted?

Wow. You must have found a really good deal. Send us a link and we’ll beat it (or at least we’ll try, every once in a while we can’t.)

How long is my quoted price valid?

Quoted prices are valid for 30 days. After that, we’ll need to re-quote as the manufacturers and shippers frequently update their pricing. Note that while we can honor prices for 30 days, availability of the wheels/tires may change sooner.

Do you ship internationally?

Yes. From Canada to Australia and everywhere in between – we frequently ship to countries all over the world. Please note that unless otherwise specified, Mr. Wheel Deal shipping covers freight only. If applicable, additional fees (brokerage, duties, etc.) are collected locally and are not included in the price paid. Have questions? Please ask in advance.

Do you offer financing?

Currently are do not offer financing. However, if you are a PayPal member, you may be able to use their BillMeLater option while checking out.

Can I pick up my wheels?

Sure. Our pick-up location is located in Addison, IL. If you’d rather pick up your set in person (and save on shipping), just let us know and we’ll schedule a time.  Note that IL sales tax will apply.

Are you selling second run or blemished wheels?

No. All wheels are brand new, first run, and  manufactured warrantied.

What’s your phone number?

We are currently unable to provide phone assistance to those without a quote or order number. If you have not yet contacted us, please tell us what you’re looking for by filling out our free quote form and we’ll respond by e-mail in 24 hours or less (usually much less). If you have already placed an order or need to discuss an existing quote, you are welcome to call us at the number listed within the quote e-mail you received.

Do you sell tires too?

Yes. We have access to discounted pricing on a number of tires brands. We also offer free mounting and balancing ($60 value) so that your wheel & tire package will be ready to go when it arrives. You can let us know about the tires you want on the price request form. Additionally, we are also able to sell tires without wheels. Just let us know what you’re looking for.

Will my order come with center caps and lugs?

If the wheels are made with center caps, they will be included with your purchase (ask if you aren’t sure).  Lug sets are $44.99 (free shipping if ordered with your wheel purchase) and includes all the lugs needed, 4 locking lugs w/ socket, and 4 chrome valve stems w/ chromies.

Careful when comparing to places that offer free lugs, as they often don’t include the extra stuff in our premium set (locking lugs, valve stems, and chromies).

I’m just looking for center caps. Can you help?

Nope. Sorry.

How can you sell wheels for cheaper than other places?

There are two main reasons we can sell for so cheap.

First, we keep our costs down. Other retailers have expensive rent and salaries to pay (and don’t forget complex websites to maintain). With so many costs they HAVE to mark their wheels up so much just to be profitable. We are a small team that looks at wheel sales a little differently. We do everything to keep costs down, and then don’t have to earn as much per set to still make money.

Second, we do A LOT of volume. This enables suppliers to rationalize giving us some of the best pricing in the industry, and that low price can then be passed on to our customers.